Account Holder Responsibility
Har terms page mein likha hai: aapka account, aapka responsibility. JazzCash se deposit karo ya Raast se—you confirm aap authorized person ho aur funds legal hain.
LEGAL REFERENCE
Hamari Terms aur Conditions samjhiye
pk565 par aap ka account khulna matlab aap ne hamari poori terms aur conditions ko maan liya. Yeh document samjhata hai ke aap aur hum kya expect karte...
Account SecurityLocal PaymentsWithdrawal PolicyDispute ResolutionAccount Closure
Hamara legal posture Pakistan mein
pk565 hamara platform Pakistan ke supported ilaqon mein operate karta hai jahan local qanoon internet-based gaming ko ijazat deta hai. Jab aap account kholte ho, aap confirm karte ho ke aap apne ilaqe ke qanoon ko samjhte ho aur unhe mante ho. Hamara payment system JazzCash, Easypaisa, SadaPay aur Raast ke zariye local deposits aur withdrawals handle karta hai. Account verification aur
age confirmation hamara standard process hai. Agar kisi stage par aap hamari terms se hatt jaate ho ya local qanoon break karte ho, ham account suspend ya close kar sakte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
MADAD KA RASTA
Jab aapko hamse milna ho
Team online
Live Chat
Hamara live chat team din bhar available hai aapke terms-related sawaalon ke liye. Woh aapke account, payments aur policy questions ko handle karte hain—directly aapke screen par.
Email Support
Detailed queries ke liye hamein email kijiye aur ham within 24 hours reply karange. Aapka account number aur specific question likha hua add kijiye taake hum jaldi samajh sakein.
Account Settings
Aapka pk565 account settings mein Documents aur Profile sections hain jahan aap apni information update kar sakte ho—withdrawal addresses, contact details, sab kuch wahan.
INTEGRITY KA CLAIM
Kyun aap hampe bharosa kar sakte ho
Transparent Payment Timing
JazzCash, Easypaisa, SadaPay aur Raast withdrawals through our system 24-48 ghante mein process hote hain. Hamara dashboard aapko real-time status...
Account Data Security
Aapka account password, payment info aur game history encrypted rahta hai. Hamara server logs regularly audit hote hain unauthorized access...
Dispute & Reversal Process
Agar kisi transaction mein problem ho—wrong amount, duplicate charge, payment failed—aap 30 days tak dispute file kar sakte ho. Hamara...
Terms Version History
Jab ham kisi bhi major term ko change karte hain, aap email notification paate ho. Aapke paas 14 days hain...
Jurisdiction Compliance
pk565 apne operations Pakistan's supported regions ke qanoon ke ander chalata hai. Agar aap restricted ilaqe se ho, aap account...
Third-Party Audit Trail
Hamara payment gateway aur game providersan ke data third-party logs par track hota hai. Agar aap transaction verification mangein, ham...
CONSISTENCY ACROSS
Sab terms pages mein ek hi rules
Withdrawal Minimum & Maximum
Minimum withdrawal 500 PKR, maximum 500,000 PKR per transaction. Yeh sab payment methods—Easypaisa, SadaPay, aur baaki sab—par same rule apply hota hai.
Account Suspension Grounds
Terms across all pages say: ham suspend kar sakte hain agar age fraud, unauthorized access, ya local qanoon violation detect ho. Appeal process har page mein same hai.
Bonus & Promotion Clauses
Jab bhi koi promotional offer release hote hain, alag Terms aur Conditions attach hote hain—yeh base terms se override nahi karte, sirf specific offer ke liye apply hote hain.
Data Retention Policy
Closed account ke data ham 3 saal tak rakkhte hain regulatory compliance aur dispute resolution ke liye. Iske baad encrypted archives mein shift hota hai.
Force Majeure & Downtime
Agar server down ho, natural disaster ho, ya payment network fail ho, ham liable nahi hote agar aap apna balance access nahi kar sakte—but ham transparency maintain karte hain.
Liability Cap
Hamara maximum liability aapka last 30 din ke deposits ke equal hai—yeh cover nahi karte game losses ya speculative damages. Yeh sab payment methods aur regions par consistent hai.
Jo elements hamein define karte hain
Multi-Payment Gateway
JazzCash, Easypaisa, SadaPay aur Raast—aapka pulla jo payment method pasand ho, woh hamara checkout mein available hai. Koi hidden fees nahi, koi surprise settlements nahi.
Account Verification Speed
Aapka identity aur payment info verify hone mein usually 2-4 ghante lagte hain. Agar documents missing hon, ham directly message karte hain. Once verified, aap full lobby access paate ho.
Real-Time Balance Display
Aapka account balance, available withdrawal amount, aur pending transactions—sab real-time update hote hain aapke dashboard par. Koi delay nahi, koi confusion nahi.
Withdrawal Reversal Protection
Agar aap withdrawal request karo, hamara system aapke account mein temporary lock lagata hai. Agar aap cancel karna chahen, 30 seconds ke andar karo—iske baad aapko manual reversal ke liye support se contact karna padhe.
Inactive Account Terms
Agar aap 12 mahine tak koi deposit ya withdrawal na karo, aapka account automatically inactive mark hota hai. Aap message paate ho warning ke sath. Reactivate karne ke liye bas login aur verify karo.
Terms Update Notification
Jab ham naye terms introduce karte hain, aap in-app notification aur email dono paate ho—at least 14 days pehle se, taake aap padh lo aur decide kar lo.
Aapke terms ke barey mein sawaal
Hamara team khud se warning deta hai—uske baad aap fix kar lo. Serious violation (fraud, duplicate accounts, local qanoon break) par direct suspension hota hai. Appeal process available hai: hamse contact karo, aapni side explain karo, aur ham decide karenge.
JazzCash, Easypaisa, SadaPay aur Raast withdrawals 24-48 ghante mein process hote hain. Payment provider ki network se zyada time lag sakta hai—yeh hamara control mein nahi. Verification ke baad hi withdraw ho sakta ho.
Haan. Aapka password, payment info, aur game history encrypted rehta hai. Ham sirf authorized staff ko access dete hain—aur wo bhi jab aapke account ke liye necessary ho. Data selling nahi karte.
Account settings mein Close Account option hai. Aap 7 din ka notice de sakte ho. Close hone se pehle aapko sab paisa withdraw kar lena chahiye. Closed account ke data 3 saal rakkhte hain—legal reasons ke liye.
Nahi. Terms clearly say: ek account per person. Agar duplicate accounts detect hon, dono suspend hote hain aur aapka balance frozen hota hai. Verification process se is check hota hai.
Jahan Pakistan ke local qanoon internet gaming ko ijazat nahi dete wahan. Hamara system location check karta hai signup time. Agar aap restricted ilaqe se ho, account opening nahi ho sakta—yeh international compliance ke liye hai.
30 din ke andar dispute file karo—amount, date, payment method likha hua. Hamara team investigate karta hai aur payment provider se contact karta hai. Resolution 7-14 din mein ata hai.